/ RETURNS & REFUNDS
21 DAY CHANGE OF MIND RETURN
We want to make sure you're completely happy with your Hair_Inc purchase, but we totally get it if it's not quite what you expected. That's why we offer a 21-day return policy and full refund if:
- Returned within 21 days from the purchase date.
- In original, undamaged product packaging.
- In original purchase condition.
- With a copy of the original purchase receipt.
12 MONTHS MANUFACTURERS WARRANTY
Hair Inc stand behind the quality of our products. That's why we offer a 12 months manufacturer's warranty on all ourelectricals. We believe in excellence, and we're here to ensure that your experience is nothing short of exceptional.
WHAT IS COVERED?
Our warranty covers any manufacturing defects for the lifetime of your Hatchet Scissors. We've got your back against in the unlikely circumstance of manufacturing glitches. Scratches and accidental damage aren't part of our warranty, but any manufacturing faults are on us.
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WARRANTY CLAIM, HOW?
Contact us here. phone 07 33860 860 or hello@hairinc.com.au
With some details: place of purchase, date of purchase, your contact details.
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WHAT HAPPENS NEXT?
Customer Service will dive in. We'll get your Hair_Inc electricls back on track ASAP.
If things don't align with the warranty, we'll give you the lowdown on your options.